Billing Analyst (Finance)

Job Summary:

A successful candidate in this role will exhibit proficiency in taking initiative, attention to detail, communication (verbal and written communication), process orientation, financial systems knowledge, team work and accountability.

 

 

Ø  Specific Duties

·         Responsible for reviewing and processing invoices, and reconciling customer accounts.

·         Take ownership of the billing process and suggest improvements to the process

·         Perform Billing Account Maintenance and Invoicing as directed by management.

·         Participate in continuous process improvements efforts.

·         Review and resolve invoice issues.

·         Interact with all internal and external partners across multiple related departments as needed.

·         Document specific customer issues (over/under payments, setup issues, etc.).

·         Escalate setup and billing issues to appropriate levels of management.

·         Coordinate with Senior, Lead and Supervisor on resolution of invoice errors.

·         Effectively resolve any issue as directed by Senior, Lead and/or management.

·         Identify, track, report trends and escalate issues to appropriate levels of management.

·         May perform other duties as required by management.

 

Ø  Knowledge Summary

·         Understanding of Billing, Finance, and Operations within the Healthcare industry.

·         Ability to think critically and resolve problems.

·         Strong attention to detail and the ability to succeed in a high paced environment.

·         Proficient with Microsoft Excel, Word, PowerPoint and Outlook.

·         Good written and verbal communication skills.

·         Ability to multi task and prioritize activities.

 

Ø  Education & Experience

·         Bachelor's Degree in a Business-related field or equivalent work experience preferred.

·         Minimum 1 - 2 years working within a Billing, Finance or, Operations Department.

·         Billing experience in a Healthcare Industry preferred.

 Job Summary:

A successful candidate in this role will exhibit proficiency in taking initiative, attention to detail, communication (verbal and written communication), process orientation, financial systems knowledge, team work and accountability.

 

 

Ø  Specific Duties

·         Responsible for reviewing and processing invoices, and reconciling customer accounts.

·         Take ownership of the billing process and suggest improvements to the process

·         Perform Billing Account Maintenance and Invoicing as directed by management.

·         Participate in continuous process improvements efforts.

·         Review and resolve invoice issues.

·         Interact with all internal and external partners across multiple related departments as needed.

·         Document specific customer issues (over/under payments, setup issues, etc.).

·         Escalate setup and billing issues to appropriate levels of management.

·         Coordinate with Senior, Lead and Supervisor on resolution of invoice errors.

·         Effectively resolve any issue as directed by Senior, Lead and/or management.

·         Identify, track, report trends and escalate issues to appropriate levels of management.

·         May perform other duties as required by management.

 

Ø  Knowledge Summary

·         Understanding of Billing, Finance, and Operations within the Healthcare industry.

·         Ability to think critically and resolve problems.

·         Strong attention to detail and the ability to succeed in a high paced environment.

·         Proficient with Microsoft Excel, Word, PowerPoint and Outlook.

·         Good written and verbal communication skills.

·         Ability to multi task and prioritize activities.

 

Ø  Education & Experience

·         Bachelor's Degree in a Business-related field or equivalent work experience preferred.

·         Minimum 1 - 2 years working within a Billing, Finance or, Operations Department.

·         Billing experience in a Healthcare Industry preferred.

Independence Blue Cross is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.

 

Must have an Android or iOS device which is compatible with the free Microsoft Authenticator app.