TIDI PRODUCTS LLC
AR Associate (Manufacturing)
This position can work remotely but will need to be able to come into the Neenah, WI facility for meetings/projects as needed.
The Accounts Receivable Associate will manage the collection of customer payments in an assigned
credit region. They provide financial, administrative, and clerical support by ensuring the company
receives payments for goods and services and properly records the transactions by posting receipts and
resolving discrepancies according to established policies and procedures in an efficient, timely and
accurate manner. They must build and maintain a cooperative and collaborative professional relationship
with the external and internal customers to maintain accurate customer account information.
ESSENTIAL DUTIES and RESPONSIBILITIES:
Collect on accounts by sending invoice reminders and communication with customers via phone,
email, fax or mail
Prompt response to orders on credit hold by reviewing payment status, credit limit, and/or terms
Post customer payments by recording cash, checks, and credit card transactions and entering
them into the general ledger or accounting software
Review credit limits and propose adjustments to manager as needed
Proactively resolve collections by building relationships and examining customer payment
behavior.
Resolve valid or authorized deductions by entering adjusting entries
Resolve invalid or unauthorized deductions by following pending deductions procedures
Maintain customer master files
Collect and post customer credit card payments
Assist with monthly financial closes and annual audit
Perform other duties as assigned.
CORE VALUES & GUIDING PRINCIPLES/OUR CULTURE:
Understands internal and external customers
Assure a safe work environment
Encourage individual development
Demonstrates teamwork and flexibility/adaptability
Demonstrates honesty
Keep our commitments
Think systemically and ensure constancy of purpose
Lead with humility and respect every individual
Focus on process, embrace scientific thinking, flow and pull value, assure quality at the source and seek perfection
Education & Experience
Associates degree (A. A.) or equivalent from a two-year college or technical school; or six months
to two year related experience and/or training; or equivalent combination of education and
experience.
Ability to read, write, and comprehend simple instructions, short correspondence and memos.
Ability to effectively communicate information to customers, vendors, and other employee of the
organization.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions,
percentages.
Ability to deal with problem solving.
High degree of accuracy
Customer Service and Negotiation Skills
Demonstrates a sense of urgency and ability to meet deadlines
Knowledge and ability in accounting software, database software, spreadsheet software, email,
and word processing software.
At TIDI Products we are committed to offering a comprehensive employee benefits program than help our employees stay healthy, feel secure and maintain a work/life balance.
About TIDI Products
TIDI Products is a market leading manufacturing of disposable infection prevention products and patient safety products, headquartered in Neenah, WI. We have manufacturing and distribution facilities in Neenah, WI, Ontario, CA, Tijuana, MX and Changshu, CN. TIDI provides best in class products and service to major healthcare products distributors and users worldwide.
We Support Care Givers and Protect Patients!!
Disability Accommodation
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email WIHR@tidiproducts.com or call 920-751-4300 x 4044.
Equal Opportunity Employer
TIDI Products is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, family status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.