SENTA Partners is a leading management services organization specializing in providing comprehensive support to ENT and Allergy private practices across the southern and southeastern United States. Our mission is to enhance the operational efficiencies and financial performance of our partner practices, allowing physicians to focus on delivering exceptional patient care. We are committed to fostering a collaborative and supportive work environment where our employees can thrive and grow.
Position Summary: The Allergy Patient Liaison will assist in the delivery of high-quality allergy care to patients. This role communication and coordination of care related to allergy testing, knowledge of allergy immunotherapy, and providing patient education under the supervision of a physician. The ideal candidate will have a strong attention to detail, excellent interpersonal skills, and a passion for patient care.
Key Responsibilities: - Manges the Allergy phone line and serves as the primary contact for allergy patient questions and concerns. - Understands and coordinates with the Allergy mixing team regarding allergen extracts according to physician protocols. - Maintains accurate and detailed patient records, including test results and treatment plans. - Educate patients on allergy testing procedures, treatment plans, and allergy management. - Monitor patients for adverse reactions to allergy tests and treatments and provide appropriate care as needed. - Assist in maintaining a clean and organized clinical environment, ensuring compliance with infection control protocols. - Order and manage inventory of allergy testing and treatment supplies. - Collaborate with physicians, nurses, and other healthcare team members to provide coordinated patient care. - Perform other related duties as assigned.
Qualifications: - High school diploma or equivalent; completion of a medical assistant program or related certification preferred. -Certificate in Medical Assisting is strongly preferred - Previous experience as an allergy technician or in a similar clinical role is highly desirable. - Knowledge of allergy testing methods, immunotherapy protocols, and related medical terminology. - Strong attention to detail and ability to maintain accurate records. - Excellent interpersonal and communication skills. - Ability to work effectively in a fast-paced clinical environment. - CPR certification is preferred. - Basic computer skills and familiarity with electronic medical records (EMR) systems.
Benefits: - Competitive salary - Comprehensive health, dental, and vision insurance - Paid time off and holidays - Retirement savings plan with company match - Supportive and collaborative work environment