Clarios, LLC
IT Service Operations Manager (Project Management)
What you will do
This position reports directly to the USA IT Regional Leader and will lead and own the USA and Canada IT Service Operations team deployed throughout the USA. This team services the onsite manufacturing plant operations IT needs, focuses on customer experience, identifies and implements improvements to service operations. This leader will serve as the key IT business partner to the manufacturing regional operations leadership. The IT Service Operation team goal is to make sure that IT services are delivered effectively and efficiently. This includes the fulfilling of user requests, providing user training, resolving IT service failures, fixing problems, gaining customer feedback, identifying and implementing improvement “efforts” or “enhancements” to improve service operations.
How you will do it
Performance and Operation Excellence
Infrastructure
Application Support Structure (Process and L1.5 Helpdesk)
Plant systems
What we look for
Required
Preferred
#LI-AL
#LI-HYBRID
What you get:
Who we are:
Clarios is the creator behind the world's most recognizable car battery brands. We are the car battery found in most new vehicles including leading brands such as Ford, General Motors, Toyota, Honda, and Nissan. Our 16,000 employees develop, manufacture, and distribute batteries for virtually every type of vehicle. We recover, recycle, and reuse up to 99% of our battery materials, leading sustainability practices in our industry. Clarios, formerly Johnson Controls Battery Group, is currently a Brookfield portfolio company. Learn more about us at www.clarios.com.
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please apply. Diversity of experience and skills combined with passion is key to challenging the status quo. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process by emailing Special.Accommodations@Clarios.com. We are an Equal Opportunity Employer and value diversity in our teams in terms of work experience, area of expertise, gender, ethnicity, and all other characteristics protected by laws in the countries where we operate. For more information on our commitment to sustainability, diversity, and equal opportunity, please read our latest report. We want you to know your rights because EEO is the law.
A Note to Job Applicants: please be aware of scams being perpetrated through the Internet and social media platforms. Clarios will never require a job applicant to pay money as part of the application or hiring process.
To all recruitment agencies: Clarios does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Clarios employees or any other company location. Clarios is not responsible for any fees related to unsolicited resumes/CVs.