First Federal Savings Bank
Customer Service Center Specialist - Bilingual Preferred (English/Spanish) (Administrative)
Essential Duties and Responsibilities
Non-Essential Duties and Responsibilities
Qualifications Required
A High School diploma or equivalent is required. Knowledge of all Microsoft Office Suite products. Six months of customer service experience.
Physical Requirements and Working Conditions
Sitting for extended periods of time, requires close visual acuity and the ability to work and operate computer applications and equipment including copy machine, telephone, scanner or other basic business equipment. The job is within the normal office cubical environment range.
Qualifications Preferred
One year of banking experience to include knowledge of banking products and services, and/or one year of customer service/call center experience.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
See job description