Adult and Community Services Program Supervisor (Education)
Position Summary: A Program Supervisor plans and supervises a program and provides a variety of administrative and program management tasks. This position implements program goals as well as carries out important operational duties. Qualifications: Graduation from an accredited graduate program with major in Social Work, Counseling, Psychology, Behavior Analysis, or other related degree required. These degrees must be license eligible (LCSW, LMFT, LPCC). BBS registered or licensed. Minimum of two years experience in the practice of mental health counseling. Two years of experience of supervisory experience. Knowledge of community resources preferred. Bilingual preferred. A valid California drivers license is required of staff who have regular driving duties and the driving record must meet the requirements of their position and be approved by the agencys insurance company. Essential Job Functions: Ability to communicate ideas in oral and written form. Ability to instruct in group and individual settings. Physical, mental, and emotional health adequate to perform duties. Ability to work effectively with cultural/ethnic diversity. Adhere to all applicable legal and ethical standards. Protect and honor individual integrity through confidentiality. Ability to work in a harmonious manner with subordinates, supervisors, and others. Adhere to all applicable legal and ethical standards. Provide monthly client data and statistical/status reports to Quality Assurance Department and to referring agencies as required. Provide time to address client concerns regarding services. Effectively use de-escalation skills and techniques for crisis prevention. Responsibilities: Responsible for implementing leadership development concepts in staff oversight, including time management, purposeful coaching and development, effective communication, and meeting facilitation. Manage day to day operations and ensure compliance with all personnel legal requirements, including staff oversight, hiring, scheduling meal periods, and approving timesheets. Provide training and guidance/mentorship of frontline staff Implement department/program objectives. Collaborate with administration to develop a culture of "people first". Responsible for contract review and ensuring deliverables are met. (Maintenance) Responsible for executing organizational strategies and initiatives. Ensure compliance with regulatory requirements (such as HIPAA) for reports, records, and policies as outlined in contracts. Develop and maintain a procedural manual for program operations. Responsible for identifying and mitigating risks associated with potential adverse events, outcomes, or behaviors stemming from legal, ethical, or operational process breakdowns. Ensure timely completion of assessments and review of treatment plans. Ensure compliance of all clinical records to meet standards of the agency, The Joint Commission and contract. Maintain good working relationships with referral agents/agencies. Participate in the preparation of annual reports/program evaluations as required by contracts. Responsible for preventing and controlling infection. Responsible for maintaining a culture of quality and safety. Responsible for reducing the risk of injury to clients, staff, and visitors. Effectively use de-escalation skills and techniques for crisis prevention. Properly administer the C-SSRS to help prevent Provide direct clinical care