Community Action Agency of Greater Kansas City
Youth Services Case Manager (Project Management)
Bachelor's Degree in Social Work, Human Services, or a related field
Two (2) years of experience in related function of providing human services to a comparable clientele is required
Public speaking experience
Ability to read, comprehend, and follow training manual guidelines and procedures
Excellent listening and assessment skills
Experience with email, facsimile machine, scanner and copier
Proficient in alpha-numeric filing, Microsoft Office products: word, excel, and outlook and ability to learn State agency database
Some evenings, weekends and overnight travel required occasionally
Reliable transportation, valid driver license and maintain active car insurance
Essential Job Functions:
Provide case management services to all families including intake, assessment, goal setting, case plan development, monitoring, financial management advocacy and referrals
Ability to develop and present curriculum to students in a classroom setting and online
Work well with school staff, students, community and coworkers by providing excellent customer service
Assist with recruitment of program participants
Gather, verify and maintain pertinent and accurate information from participants and household members to meet their service needs
Maintain safe environment for participants
Document eligibility and input accurate data into State agency and company database
Inform clients of program guidelines, rights and responsibilities
Adjust to frequent change in duties and procedures
Be non-judgmental and objective in working with clients, vendors and coworkers
Work independently and/or team setting and adhere to deadlines
Ability to work effectively and efficiently in high stress situations
Represent CAAGKC at special events, meetings and/or remote locations to collect and/or inform applicants of programs and services
Inform participants of other CAAGKC programs and services they may qualify for
Any other duties as assigned
Physical Demands:
Sitting - 80%
Standing - 10%
Bending - 5%
Lifting - 5% ability to lift at least 25 lbs. or less
Work Environment:
In office - 60%
Out of office - 40%