Are you looking for a challenging, entry level position where you can feel supported, learn and have the potential to advance? New Concepts Management Groupis currently seeking candidates for our Homeowner Relationship Manager position. TheHomeowner Relationship Manageris the frontline support of our business, aiding our clients and working alongside our Property Management teams. We offer a great benefits package which includes health, dental, vision, employer premium contribution, health savings account, employer paid life and disability insurance, and 401k matching. Responsibilities and Duties include: Providing excellent customer service to homeowners via phone, email, and homeowner portal. This includes providing balance and payment information, homeowner portal assistance, entering work order information, as well as answering general questions regarding the HOAs and their Rules and Regulations.Intermittent front desk dutiesOther duties as assigned Qualifications and skills: Positive energy and love of teamworkExcellent oral and written communication skillsExperience with Microsoft Office, especially Outlook, Word, and ExcelStrong work ethic, reliability, and organizational skillsCustomer Service experience strongly preferredAbility to work with a wide range of people of diverse backgroundsAbility prioritize independentlyPassion for learning, fun, and being part of an amazing team