Student Programs Coordinator (Finance)
Dept Number/Name: 0-3865-000 / Academic Success Center
College Division: Acad Affairs-Undergrad Studies
Salary Plan: Administrative
Job Code/Title: 9427 / Student Programs Coord
Hiring Salary/Salary Range: $43,888 - $45,000
Position Number: 00059163
ORGANIZATIONAL SUMMARY:
The Student Success division at the University of South Florida is comprised of 60 departments, providing students with academic support, engagement opportunities, health & wellness services and enhancement of the educational experience. The Academic Success Center (ASC) is part of Undergraduate Studies and is a partner in the USF Tampa Library Learning Commons. Offering a variety of academic support services, the mission of the department is to strengthen students' ability to learn effectively and efficiently. This is accomplished through learning center best practices that are content centered and seek to understand the role of tutoring and writing support at USF and adapt to meet the diverse needs of students, faculty, and staff.
POSITION SUMMARY:
The Student Programs Coordinator for STEM tutoring supports the Assistant Director (AD) in the administrative and daily operations of tutoring, both online and in person. The coordinator's main duty is to assist with the day-to-day operations of the ASC's STEM facing services, including scheduling, appointments, and ensuring the successful running of tutoring to include remote, in person, drop-in and group tutoring services. The coordinator will lead in creating new services such as tutoring review sessions in collaboration with ASC staff and faculty partners. In addition, the coordinator will assist with outreach initiatives such as conducting presentations and implementing workshops. The coordinator will supervise student staff, help collect and analyze center usage data and assist in collecting and auditing time sheets. The coordinator also supports various programs at the ASC such as Supplemental Instruction (PASS) and CRLA tutor and mentor training, and other programs as needed.
SPECIAL REQUIREMENTS:
Strong content knowledge in STEM discipline of Math or Science
RESPONSIBILITIES:
ASC daily management: The coordinator will be responsible for the daily tasks of running the Tutoring Hub including staff management, staff scheduling, monitoring and responding to emails and student requests, auditing student staff timesheets, monitoring tutoring to ensure best practices and ASC policies are observed. Oversight of ASC consists of office coverage and support of the Writing Studio as needed and includes evenings and weekends.
Programming, Training, and Presenting: The coordinator will work alongside the AD and Learning Development Facilitator of Online Resources to create training materials, presentations, and training for student staff and employees. They will work alongside the AD to improve programming, services, and resources for student employees continuing training of student staff through observations and evaluations. The coordinator will also participate in a top-down mentoring program run by the AD, helping to organize mentorship pairs and monitor progress. The coordinator will create and present workshops geared towards STEM courses and content. The coordinator will assist other ASC staff in teaching training courses assigned by ASC and UGS.
Appointment management and data collection: The coordinator will record data, create, and assist in managing online appointments through Teams for the Tutoring Hub and PORTAL. The coordinator will help collect usage data and support the ASC in maintaining best practices in learning center management.
Represent the ASC at student, staff, and faculty orientation; participate in outreach initiatives hosted by campus partners; attends and serves on campus meetings as deemed appropriate within scope of role and ASC program responsibilities.
Performs other duties as assigned.
POSITION QUALIFICATIONS:
MINIMUM:
This position requires a Bachelor's degree, with at least one year of experience in a student affairs or student personnel position; or a Master's degree in Higher Education, College Student Personnel, or Sports Recreation Administration. Work experience may not be substituted for the Bachelor degree requirement for this position.
FLSB1310 Equivalency:
4 years of directly relevant experience may be substituted for bachelor's degree.
6 years of directly relevant experience may be substituted for master's degree.
PREFERRED:
1. Master's Degree in STEM related field or STEM Education, or a field related to student success
2. Two years supporting college student success
3. Teaching experience in Math or Science
4. Experience supervising student employees
USF Tampa
Information for Applicants
This position is subject to a Level 1 criminal background check.
Job Opening Number: 38557
Posting Date: 02/17/2025
Posting End Date: 03/16/2025
How To Apply
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Apply online by completing the required information and attaching your cover letter and resume. Please include your experience as it relates to the qualifications stated above. YOUR COVER LETTER AND RESUME, PLUS ANY OTHER REQUESTED MATERIAL, MUST BE IN ONE ATTACHMENT. Only online applications are accepted for this position.
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To request an accommodation with the application or interview process, please contact Central Human Resources by telephone: 813-974-2970 or email HR-ADA-Request@usf.edu .
Equal Employment Opportunity
USF is an equal opportunity, equal access academic institution that embraces diversity in the workplace.
The University of South Florida does not discriminate on the basis of sex and prohibits sexual harassment. Any person may report sex discrimination, including sexual harassment (whether or not the person reporting is the person alleged to be the victim of conduct that could constitute sex discrimination or sexual harassment), in person, by mail, by telephone, or by electronic mail, using the contact information listed for the Title IX Coordinator. Reports may be made at any time either online or directly to the University's Title IX Coordinator.
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Federal Rights
Applicants have rights under Federal Employment Laws: Family and Medical Leave Act (FMLA) , Equal Employment Opportunity (EEO) and Employee Polygraph Protection Act (EPPA) .
Work Location
Campus map and location overview: USF - Tampa Campus
About USF
The University of South Florida is a high-impact global research university dedicated to student success. Over the past 10 years, no other public university in the country has risen faster in U.S. News and World Report's national university rankings than USF. Serving more than 50,000 students on campuses in Tampa, St. Petersburg and Sarasota-Manatee, USF is designated as a Preeminent State Research University by the Florida Board of Governors, placing it in the most elite category among the state's 12 public universities. USF is a member of the American Athletic Conference.
Working at USF
With more than 16,000 employees at USF, the University of South Florida is one of the largest employers in the Tampa Bay region. At USF you will find opportunities to excel in a rich academic environment that fosters the development and advancement of our employees. We believe in creating a talented, engaged and driven workforce through on-going development and career opportunities. We also offer a first class benefit package that includes medical, dental and life insurance plans, retirement plan options, tuition program and generous leave programs and more.
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