Mini Bar Attendant - Waldorf Astoria New York (Finance)

After undergoing a transformative restoration, Waldorf Astoria New York is set to reignite its magnetic allure. Waldorf Astoria New York is seeking a Mini Bar Attendant to unveil a new era of luxury which embodies the spirit of New York City.

With a fresh, modern expression of its rich, authentic legacy, Waldorf Astoria New York provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers with 375 rooms, 375 Private Residences, 40,000 square feet of event space, holistic spa and wellness programming, and a celebrity chef partnership. In landmark destinations around the world, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations.

What will I be doing?

As a Mini-Bar Attendant, you will be an essential part of the housekeeping team, ensuring guests enjoy a seamless and luxurious in-room refreshment experience. In alignment with the hotel's Forbes Five-Star aspirations, you will be responsible for maintaining, restocking, and inspecting in-room refreshment centers with efficiency and attention to detail. Your commitment to excellence and service will contribute to enhancing the overall guest experience and maximizing revenue.

Specifically, you will be responsible for performing the following tasks to the highest standards:

• Take inventory and restock mini-bars using handheld technology while verifying product expiration dates.
• Prepare accurate guest charges for consumed items.
• Inspect mini-bars to ensure proper functionality and report any maintenance needs.
• Clean and organize mini-bars as needed to maintain five-star service standards.
• Ensure all mini-bar items are presented neatly and meet brand requirements.
• Respond promptly to guest requests for additional refreshment items.
• Maintain security of refreshment center stock and report any discrepancies.
• Follow all safety, sanitation, and hotel policies.
• Perform other duties as assigned to support the housekeeping team.

The rate of pay for this role is $29.15- $38.87 and is based on applicable and specialized experience.

What are we looking for?

We are looking for a Mini-Bar Attendant who is dedicated to delivering an exceptional in-room refreshment experience while upholding the highest standards of luxury service. This role plays a vital part in our Forbes 5-Star aspirations by ensuring that each guest's refreshment center is impeccably stocked, clean, and functioning properly. You will take pride in maintaining accuracy, efficiency, and attention to detail while providing seamless service that enhances the overall guest experience.

The ideal candidate will possess the following qualifications:

• A keen eye for detail, ensuring that all mini-bar items are accurately stocked, properly presented, and within expiration dates.
• Prior experience in a luxury hotel or similar environment is preferred, with an understanding of the service expectations needed to achieve Forbes 5-Star standards.
• Strong organizational and time management skills, with the ability to handle multiple tasks efficiently while maintaining precision.
• A proactive and service-oriented attitude, anticipating guest needs and responding promptly to requests.
• Excellent communication and interpersonal skills, ensuring professional and friendly interactions with guests and team members.
• Ability to work independently while maintaining a high level of accountability and attention to detail.
• Physical stamina to carry out responsibilities such as restocking items, moving inventory, and inspecting mini-bar equipment.
• A commitment to upholding luxury service standards, ensuring that each guest's experience is seamless and refined
• Comfort using a handheld device to track inventory and process guest charges, with basic math skills to ensure accurate billing.
• Ability to work flexible hours, including nights, weekends, and holidays as needed.
• Preferred qualifications: Possession of Alcohol Awareness Training certification and a valid Food Handler card.

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Access to pay when you need it through DailyPay
• Medical Insurance Coverage - for you and your family
• Mental health resources including Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel program: 100 nights of discounted travel
• Parental leave to support new parents
• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
• 401K plan and company match to help save for your retirement
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

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