YMCA OF CENTRAL KENTUCKY
Aquatics Coordinator (Personal Services)
Employs staff within the operational needs and budget, providing for the overall training and development of a highly competent and motivated staff teams
Supervises and evaluates staff in the implementation of programs, activities, and schedules to accomplish annual objectives and meet community needs
Preparing swim instructor schedules and monitoring lifeguard schedule
Monitor scheduled shifts, subs and shift changes and fill in as needed
Ensure accuracy of time cards and break schedules
Assist in hiring, disciplinary actions, evaluations and payroll processes
Be responsible for staff rotation schedules and down duties
Assist in planning, leading and documenting aquatic staff meetings, in-services and skill audits
Complete daily supervisor shift reports as well as random aquatic quick checks and skill audits
Monitor and ensure all aquatic staff, members and guests are enforcing and following all rules
Responsible for tracking of employee trainings and certifications and assists to ensure all staff are in compliance with association and branch training policies
Programming
Manage special events to include on-site supervision, scheduling, staffing, site preparation and clean-up, etc. (events include but not limited to water safety day, swim meets, waterpoolooza/family events)
Facilitate swim testing processes for members, camp and other programs
Teach first aid, CPR and aquatic courses as needed.
Teach swim lessons
Facility
Assist with upkeep of facilities and program equipment in conjunction with the Maintenance Department and Operations Director.
Responsible for overall cleanliness and sanitation of pool area
Test water chemistry as required to comply with state and local health codes and YMCA procedures
Includes following all procedures for clean up, completion of required reports and member communication
Assist with the set up and tear down of the outdoor pool (seasonal)
Service and Administration
Provide excellent customer service!
Assist the collection and storage of certifications and reports essential for evaluation and reporting
Serves as an effective member of the YMCA of Central Kentucky staff team, providing assistance in YMCA activities as directed
Models the values of caring, honesty, respect and responsibility and provides/maintains an environment in which these values are evident to staff, members and program participants through all levels of the association
Exhibit pride and ownership by being a role model for staff and members on and off the clock
Perform general office duties (answering phones, copying, preparing for classes, etc.)
Be available to all members, guests and staff with questions or concerns
Have swim instructor rosters and progress reports ready for swim instructors
In charge of private lesson scheduling which includes: finding instructors, contacting swim lesson participants and printing receipts.
During the first week of swim lessons being on the pool deck is required to ensure quality
Daily rounds on the pool deck are also required to ensure quality and customer service
During the summer months monitor all pool decks at least once every hour
Hours will include some evening and weekend times for oversight and leading of aquatic programs.
YMCA Competencies (Leader):
Mission Advancement: Accepts and demonstrates the Y's values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports fund-raising.
Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person's point of view, and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others.
Operational Effectiveness: Makes sound judgments, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience.
Establishes goals, clarifies tasks, plans work and actively participates in meetings. Follows budgeting policies and procedures, and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members.
Personal Growth: Pursues self-development that enhances job performance. Demonstrates an openness to change, and seeks opportunities in the change process. Accurately assesses personal feelings, strengths and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.
This job description is not intended to be all inclusive, but to give you a basic structure of your duties. You can be requested to perform other reasonable related duties as assigned by the Aquatic Director or management.
General Requirements:
This position requires strong leadership, communication and interpersonal skills. Must be able to multi-task with good problem solving skills and exude excellent customer service skills at all times. Must exemplify the character development core values of the YMCA--Caring, Respect, Responsibility and Honesty.
Special Skill Requirements:
Must posses the skills to operate standard office and aquatic equipment. Must be able to perform basic math skills including addition, subtraction, multiplication, division, percentages and ratios. Must be able to read and interpret documents. Must possess and demonstrate strong organizational skills. Must possess highly effective oral and written communication skills and be able to respond effectively to most sensitive inquiries and complaints. Must be able to define problems, collect data, establish facts and draw valid conclusions. Must have initiative and discriminating judgment.
Physical and Mental Requirements:
May be required to lift and carry up to 50 pounds in the form of supplies or equipment. May be required to sit or stand for extended periods of time. Exhibit manual dexterity in order to accurately work on the phone, computer keyboard and other related office equipment. Receives and follows general instructions. Must be capable of working under pressure in a somewhat disruptive environment while remaining professional and exhibiting an upbeat attitude. Must possess auditory, verbal and visual capabilities in order to adequately communicate via phone, computer or in person.
End Results:
The aquatic coordinator is part of a team that ensures the success of the North Lexington Family YMCA.
Members will be safe and enjoy their YMCA aquatic experience.
A well-served community that understands and values the mission and purpose of the YMCA.
Maintenance of facilities that promotes safe participation and a wholesome environment.
Competence and good judgment is demonstrated in all matters within the scope of the responsibilities assigned.