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Senior Management Analyst - Hybrid/San Leandro, CA (Personal Services)



SUMMARY

Under the direction of the Quality Improvement and Accreditation (QIA) Division Director, the Senior Management Analyst designs, directs, and monitors department-level evaluation programming to generate an accurate and informed depiction of the Public Health Department's efforts to improve individual and community health throughout Alameda County.  This position conducts qualitative and quantitative data collection and analysis and synthesizes findings to inform program performance activities that advance equity and lead to improved health outcomes.  The Senior Management Analyst recommends policies that align with national standards, including Public Health Essential Services and Foundational Capabilities.

The salary range for this position is $89,086.40 to $119,392.00 annually depending on experience/qualifications. 

Must provide a resume with application.

ESSENTIAL FUNCTIONS 

  • Plans, leads, and monitors medium to large-scale program evaluation efforts linked to the departmental strategic plan and special projects identified by ACPHD's Leadership Team; recommends program action and department-level policies that reinforce continuous quality improvement in programs, services, and policies.
  • Ensure program data collection; conduct analysis of quantitative and qualitative data; create and implement data collection procedures and instruments for program evaluation, including questionnaires, surveys, focus groups, and in-depth interviews; may survey other organizations and document findings.
  • Partner with the QIA staff to reinforce adherence to program performance management policies and practices; convene program managers to share insights that amplify best practices and recommend course corrections that advance equity.
  • Plan analytical studies to be performed and establish time frames for evaluation study completion; support program managers with analytical studies focused on equity and social determinants of health to evaluate program implementation and effectiveness and determine the need for program performance modifications.
  • Make recommendations for program improvements and/or best practices, including implementation strategies based on quantitative and qualitative data; prepare summary tables, evaluation narratives, and/or statistical reports; write technical papers and reports; partner with program staff to prepare presentations and seek publication with varied audiences.
  • Contribute to fund development activities; inform grant proposals and reports; assist with contract negotiations with external evaluation contractors; and monitor external evaluation contracts and deliverables.
  • Develop protocols, procedures, and training to ensure the validity and integrity of the identified quantitative and qualitative data sources and the accuracy of the resulting needs assessment and evaluation summaries.
  • Prepares protocol for needs assessment and evaluation consultation; updates surveying, qualitative research, and evaluation protocols as operation needs if division programs change.
  • Provides consultation and technical support for QIA programs and collaborative community organizations to build internal capacity for ongoing program planning, evaluation, and needs assessment.
  • Serves as liaison with other County departments and agencies in areas of mutual concern; confers with representatives of governmental, business, and community organizations and the public; may serve on various task forces.
  • Operates various standard office equipment, including a word processor and/or computer.

NON-ESSENTIAL FUNCTIONS 

  • Performs other duties as required or assigned

JOB QUALIFICATIONS

  • Knowledge of frameworks for program evaluation, especially in public health theory and practice or in a related field.
  • Demonstrated experience applying evaluation framework to identify and address inequities.
  • Strong communication skills with an ability to effectively engage and learn from a broad range of stakeholders; ability to communicate complex data to various audiences.
  • Advanced experience with appropriate analytic tools and techniques for quantitative and qualitative data; demonstrated experience with complex analysis methods to clean, analyze, and generate codebooks, syntax, and reports.
  • Ability to identify limitations and devise methods for acquiring additional knowledge as needed.
  • Experience in developing and using logic models to inform program planning and evaluation activities.
  • Ability to understand programmatic context and how it impacts planning, implementation, and outcome measurement.
  • Familiarity with Result-Based Accountability or similar program performance management framework.
  • Advanced experience with Microsoft Office (e.g., Outlook, Word, Power BI, PowerPoint, Excel) and statistical analysis software (e.g., R, SPSS, SAS)        

Education/Experience 

  • Bachelor's degree in public health, social science or related field.
  • Three years of professional-level or supervisory work in evaluation. 

Certificates/Licenses/Clearances

  • None 

PHYSICAL DEMANDS 

  • Stand: Frequently
  • Walk: Frequently
  • Sit: Frequently
  • Handling / Fingering: Occasionally
  • Reach Outward: Occasionally
  • Reach Above Shoulder: Occasionally
  • Climb, Crawl, Kneel, Bend: Occasionally
  • Lift / Carry: Occasionally Push/Pull: Occasionally
  • See (Vision): Constantly
  • Taste/ Smell: Not Applicable

KEY

  • Not Applicable = Not required for essential functions
  • Occasionally = (0 - 2 hrs/day)
  • Frequently = (2+ - 5 hrs/day)
  • Constantly = (5+ hrs/day) 

WORK ENVIRONMENT

Our organization follows a hybrid workplace environment. This position will require work in-office in San Leandro, CA. Supervisor/leadership will determine hybrid schedule.

Must have functioning internet at remote location.

EEOC STATEMENT

It is the policy of Heluna Health to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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