Alliance Health
Quality Improvement Specialist (Full-time Remote, North Carolina Based) (Personal Services)
The Quality Improvement Specialist plans and executes organization-wide improvement projects in order to improve organizational performance and promote efficient use of resources through effective design, measurement and analysis of key clinical and operational processes. Applies statistical techniques, root cause analysis, Lean, Six Sigma, and other process improvement tools and techniques with subject matter experts to drive effective interventions and track the implementation of those interventions. The Quality Improvement Specialist will manage several projects simultaneously.
This is a full-time remote opportunity. The selected candidate must reside in North Carolina and be available to come into the Home office (Morrisville, NC) for onsite meetings and trainings as needed.
Functions & Duties
Manage interdepartmental projects to achieve quality targets-
Identify the root causes of quality issues to ensure the problem is well defined and can be addressed
Effectively measure the key output variables to ensure all performance changes are accurately assessed
Analyze changes in performance to determine the impacts of interventions
Design and lead the implementation of effective interventions to drive improvement
Develop a sustainable monitoring process and procedure that will ensure long-term success
Knowledge, Skills, & Abilities required-
Advanced Project Management skills
Advanced Quality Improvement Methodologies (Lean, Six Sigma, Kaizen, etc.)
Advanced Data Collection & Analysis skills
Advanced Microsoft Applications (Excel, Word, PowerPoint etc.) skills
Advanced Communication Skills
Advanced Collaboration Skills (problem-solving, mediation, conflict resolution and team work)
Knowledge and experience with NCQA and HEDIS measurements
Medicaid Experience
Financial management skills
Minimum Education & Experience-
Bachelor's degree and five (5) years of experience leading project teams focused on large-scale quality improvement efforts and/or experience gathering, editing, and analyzing data for social and economic research;
or
Master's degree and three (3) years of experience leading project teams focused on large-scale quality improvement efforts and/or experience gathering, editing, and analyzing data for social and economic research.
Special Requirement-
Certification as a Lean practitioner and/or Six Sigma Black Belt is required within eighteen (18) months of employment