Goodwill Industries of SE WIS
Central Services Supervisor (Finance)
RESPONSIBILITY LEVEL:
Responsible for the supervision and coordination of Central Services / building operations provided to the Job Center/Human Services Building. The Central Services Supervisor is a professional staff position working as the lead on a team that will plan, develop, coordinate, and administer mail, supplies, building policies, procedures, systems, and training at the Kenosha County Department of Human Services building.
PRINCIPAL DUTIES:
1. Hire, train, coach and supervise Central Services Program Specialist, Human Services Navigator and Mail & Supplies Specialist at the Department of Human Services.
2. Facilitate, the planning, development and coordination of public information related to building policies, procedures, systems, Central Services, and training with appropriate representatives, to support the mission of the Kenosha County Department of Human Services (KCDHS).
3. Supervise and coordinate mail and supply services, space planning, and special activity planning at the Job Center / Human Services Building.
4. Act as liaison between the Division of Information Technology (IT) and the Kenosha County Department of Human Services. This includes approval of DHS Add, Change, Delete, move (ACDM) tickets submitted to IT.
5. Act as liaison between the Purchasing Division and the Kenosha County Department of Human Services regarding the rent/lease/purchase of office equipment and furniture.
6. Maintain and update Job Center/Human Services staff list monthly. Staff list to include level of employee ID badge access to County buildings; this will aid with ordering IDs and determining security clearance.
7. Attend professional meetings and forums, facilitate ad hoc teams and committees as assigned.
8. Maintain data/records, prepare reports, correspondence and other documents required to support the building and Central Services operations and projects, including charts, graphs, statistical tables, and other presentation materials.
9. Facilitate and maintain communication with various divisions and partner agencies regarding building operations and Central Services, as required by the Kenosha County Department of Human Services.
10. Coordinate and implement a system of training and orientation sessions for staff, including safety-related training.
11. Coordinate process for procurement of Central Services supplies and equipment adhering to established Kenosha County procurement procedures.
12. Monitor lease compliance, including the number FTEs, supplies, and services for agencies leasing space from KCDHS.
13. Coordinate and monitor invoices, purchase orders, and common/uncommon supply requests related to Central Services at the Kenosha County Department of Human Services.
14. Oversee the provision of emergency response.
REQUIREMENTS:
1. Bachelor's Degree in administration, human services, or related field.
and/or
2. Three to five years related work experience.
3. Masters Degree in administration, human services, or related field preferred.
4. Credentials in safety related disciplines.
CORE COMPETENCIES:
1. Knowledge of comprehensive workplace best practices.
2. Ability to work independently with little supervision.
3. Ability to coordinate and facilitate teams for planning, implementing and problem solving related to various projects and issues.
4. Ability to prepare written reports and document information in a professional manner using computer applications.
5. Ability to respond to emergency situations.
6. Ability to develop and facilitate training programs.
7. Ability to communicate and work in a professional manner in a multi-agency environment with all levels of staff and officials.
8. Knowledge of basic Microsoft Office (Outlook, Word, Excel, Power Point) and use of the Internet.
PHYSICAL/SENSORY DEMANDS:
1. Repetitive use of hands in computer related functions.
2. Ability to communicate using a telephone.
3. Ability to communicate effectively and professionally in verbal and written form.