Order Processing Administrator (Administrative)

"At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are core values. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us."

JOB SUMMARY

Responsible for processing orders from customers and creating corresponding sales orders into our ERP system. Coordination with several internal departments to determine whether BEI can support requested delivery dates is required. Responsible for compiling all required shipping documentation, creating invoices, and scheduling pickups for outgoing shipments.

SUMMARY OF JOB DUTIES

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Process purchase orders placed by customers in the customer portal
Enter sales orders into the BEI ERP system
Liaise with Planning, Production, and Quality departments to ensure BEI can support the customer's requested delivery dates
Communicate with customer's Supply Chain Analysts whether we can support requested delivery dates
Provide daily updates in customer portal (BOOTS) for expected delivery dates for all open Purchase Orders
Recommend any system improvements that would improve day to day work functionality.
Compile all required shipping documentation - coordination with Production and Quality departments is required
Create invoices for outgoing shipments
Schedule freight for outgoing shipments - coordination with packaging and shipping departments is required
Maintain a safe, secure, and legal work environment, adhering to all Company policies and procedures.
Contribute to team effort by accomplishing related results as needed.
Maintain and protect the confidentiality of the Company's information and products.
Coordinate with Program Management to resolve any late delivery inquiries

GENERAL QUALIFICATIONS - Education, Knowledge, and Experience

Education:

Experience:

1-3 years of Customer Service experience is preferred.
Sales Order Processing experience is preferred

Skills:

Proficient in Microsoft Office (specifically Outlook and Excel)
Able to navigate customer's and internal ERP systems
Professionalism with customer interactions
Must be able to maintain composure under pressure and adapt to changes in schedules while juggling competing priorities

Other:

Extended or irregular hours may be required.
Must be authorized to work in the United States.
Boeing EnCore is an "at-will" employer; employment is at the mutual consent of both the employee and the employer, and may be terminated at will for any reason, with or without cause, at any time during employment with the Company.
As business conditions warrant a change in the operating necessities of the Company, all employees are expected to react productively, handle other essential tasks assigned now or in the future.
Tasks may vary slightly based on products produced at a division.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

CERTIFICATES AND LICENSES

SUPERVISION PROVIDED TO THE POSITION

The position will be managed and overseen directly by the Controller, who currently performs all required tasks.

LEADERSHIP RESPONSIBILITY

N/A

PROBLEM SOLVING

We expect the employee to demonstrate the ability to find opportunities (and make suggestions) to improve their daily activities to reduce wasted effort or time and to help our business processes best support customers.

LANGUAGE SKILLS

Ability to communicate clearly and effectively in English, both verbally and in writing.