Sonesta Hotels International Corporation
Front Desk Supervisor (Finance)
The Front Desk Supervisor (FDS) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is the lead Front Desk support for the Operations Manager. The focus of the role is the training, supervising, and scheduling of the front desk team. This role also assists the Front Desk Manager with the accounting and human resources functions of the Front Office. The FDS serves as the lead point person regarding the Front Desk technology systems and in-house guest marketing initiatives. The FDS also represents the hotel with all guests in absence of the General Manager and Front Desk Manager. Will also function as a Guest Service Agent.
Job Description
Position Title: Front Desk Supervisor
Location: Sonesta Denver Downtown
Department: Front Office
Reports To: Director of Rooms
Type: Non-Exempt (Hourly)
Pay Range: $22.00 to $23.00 per hour
Application Deadline: February 15th, 2025
Job Description Summary
The Front Desk Supervisor (FDS) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is the lead Front Desk support for the Front Office Manager and Director of Rooms. The main focus of the role is the training, supervising, and customer engagement with the front desk team. The FDS serves as the lead point person regarding the Front Desk technology systems and in-house guest marketing initiatives. The FDS also represents the hotel with all guests in the absence of the General Manager and Director of Rooms. Will also function as a Guest Service Agent.
Job Description
DUTIES AND RESPONSIBILITIES:
Pay
$22.00 to $23.00 per hour. Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills, and job specific experience/overall experience.
Application Deadline: This job posting will be closed on February 15th, 2025.
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
WHO WE ARE
We are an organization made up of people, thoughts and ideas - all working towards fulfilling our simple mission: To wow every guest, team member, partner & community we operate in by delivering quality, value & amazing hospitality .
We will achieve our mission by being passionate about exceeding expectations - by being persistent, resilient, and constantly seeking new and creative ways to succeed. Doing the Right Thing and Going Beyond are our principles that guide everything we do.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This job description is subject to change at any time.
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
Additional Job Information/Anticipated
Pay Range
Pay
$22.00 to $23.00 per hour. Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills, and job specific experience/overall experience.
Application Deadline: This job posting will be closed on February 15th, 2025.
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.