Goodwill of Central and Coastal Virginia

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Director Retail Store Operations (Finance)



Essential Duties(Other duties within the scope of this position may be assigned.)
  • Identifies and communicates key responsibilities and practices to ensure the immediate team of direct reports promotes a successful attitude, confidence in leadership and teamwork to achieve business results.

    2. Responsible for the professional development of our associates.

    3. Supports the implementation of company programs and initiatives, methods and practices to promote Goodwill Core Values.

    4. Develops strategic and operational plans for the workgroup, managing execution and measuring results.

    5. Leads the assigned retail location's annual budgeting process and monthly review to ensure accuracy in financial goal setting.

    6. Oversees assigned new store preparation and planning includes: financials, staffing plan, merchandising plan, floor layout, fixture procurement, production needs.

    7. Prepares, communicates, and educates team members on changes in policies and practices.

    8. Analyzes daily, monthly reports to support key business decisions.

    9. Understands key drivers and fundamental best practices to ensure consistency throughout the Retail Operations organization.

    10. Provides partners with coaching, feedback and developmental opportunities to build effective teams.

    11. Ensures the timely execution of assigned performance management, check ins, appraisals.

    12. Oversees training and development of partners directly and indirectly managed and make effective staffing decisions.

    13. Pursues personal development in all areas of responsibility: share knowledge and skills with others.

    14. Champions "Values Based Leadership" and partners with leaders to identify "Values in Action." Lives our core values.

    15. Represents Goodwill in the community by actively participating in partnerships, memberships, and relationships.


    • Supervisory Responsibilities

    The associate in this position has supervisory responsibility for designated associates in their department.

    Education/Experience/Certificates/Security Clearance

    • High School Diploma or GED required. Bachelor's degree in business or related field preferred.
    • 5 Years' experience in a related field required.
    • No professional certifications are required for this position.
    • Valid state driver's license, insurance and satisfactory driving record are required.
    • Associates in this position will be required to successfully pass both state and federal criminal background checks and sex offender check.
    • Ability to operate PC and databases, proficiency with Microsoft Office including Word, Excel and PowerPoint.
    Goodwill of Central and Coastal Virginia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

    Please click on this link to access our EEO / Affirmative Action Program posters and learn about your rights as an applicant.

    If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact the recruiting team at Goodwill of Central and Coastal Virginia at 804-745-6300 or via email at RecruitingAccommodations@goodwillvirginia.org . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

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