Senior Business Analyst (Information Technology)

The Sr. Business Analyst at The Krusteaz Company is responsible for evaluating and analyzing activities on a medium to large scale, streamlining projects and programs, and intuitively shaping and crafting solutions based on a deep understanding of the company's business needs. This position requires experience in Human Resources, Payroll processes, and HRIS systems. This role emphasizes business processes that require applied experience and a proven track record of implementing industry best practices. Additionally, the candidate must possess a strong aptitude to support other business areas within a food manufacturing company beyond HR and Payroll. This position requires advanced business analysis, application support, and assistance to business users in identifying and evaluating new systems and procedures. Duties may include project management and business analysis, systems analysis, design, development, implementation, and maintenance of systems that support various business processes within the food manufacturing sector.

Essential Duties & Responsibilities: 

• Acts as a liaison between the business stakeholders and the technical teams to elicit, translate, and simplify requirements and documents, ensuring mutual understanding and minimizing project risks.
• Identifies and addresses business operational, financial, and technology risks.
• Relationship building to establish trust with stakeholders at all levels.
• Analyzes current business practices, processes, and systems to recommend process improvement and system enhancement opportunities (proactive and reactive).
• Monitors progress of projects, ensuring key deliverables are completed on time and meet business requirements.
• Works with Business Partners to understand, identify, define, and document business process and system requirements.
• Participate in business planning, evaluation, and analysis of business risks and needs.
• Lead user acceptance testing, such as organizing user testing sessions, creating detailed test plans and test cases, assessing and documenting reports, settling issues, ascertaining all correlated procedures, and ensuring documentation is updated.
• Actively participate and assist in fundamental requests to capture business partner needs.
• Interacts with vendors that may provide consulting, training, and support of enterprise applications.
• Maintains a general understanding of the company's current architectural eco-system and future opportunities that will deliver efficiency.
• Lead or participate in multiple projects by completing and updating project documentation, managing project scope, adjusting schedules when necessary, determining daily priorities, ensuring efficient and on-time delivery of project tasks and milestones, and following proper escalation paths.
• Led the entire SDLC, from detailed business analysis to user interface design to writing business and technical documents.
• Evaluate process workflows for opportunities, reflecting interactions between all software within IT, identifying how information is processed and what forms of communications are used.
• Utilize data analysis tools and skills to analyze trends and identify opportunities.
• Provide leadership to team members and peers by collaborating; articulating ideas and viewpoints to senior management, peers, and others; identifying and initiating projects; managing resources; driving the resolution of issues; and holding self and team accountable for results.
• Other duties, responsibilities, and activities may change or be assigned at any time.

Position Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals qualified with disabilities to perform the essential functions.

• Strong written, oral, and facilitation skills.
• Effective communication and leadership abilities.
• Excellent analytical and problem-solving skills.
• Knowledge of data analysis, data mapping, and reporting tools (e.g., Power BI).
• High integrity and honesty, promoting trust in all actions.
• Ability to work on different levels of project complexity and support day-to-day operational requests from the business.
• Adaptable and creative, with skills in dealing with uncertainties.
• Works well in a team environment.
• Ability to travel up to 10% of the time and work a flexible work schedule.

Education and/or Experience:

• A bachelor's degree in business or information systems or equivalent work or education experience is required. An advanced degree is preferred.
• Minimum 5 years of experience working in business/system analysis and support are required.
• Minimum 3 years' experience with ERP applications/solutions preferred.
• Experience in Human Resources and/or Payroll processes, with a strong understanding of industry best practices.
• Experience supporting manufacturing processes and systems is preferred.

Physical Demands and Work Environment:

While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear, and use hands and fingers to operate a computer and telephone along with reaching. Specific vision abilities include close vision requirements due to computer work. Moderate noise, ability to work in a confined area, and ability to sit at a computer for an extended period of time are also included.

The policy of The Krusteaz Company is to hire, train, and promote all persons in all job groups in accordance with law, without regard to race, color, religion, sex, sexual orientation, age, marital or military status, national origin, gender identity, the presence of any sensory, mental or physical disability, genetic information, or any other status or characteristic protected by local, state, or federal law.

Get to know us:

• A people-focused company that cares: We're a 90-year-old company with the entrepreneurial spirit of a startup and a focused eye on the future. As a midsized, privately held company with a portfolio of beloved food and beverage brands, our people are the most important ingredient in our success.
• A valued and supported workforce: We place tremendous value in our employees and provide competitive pay and comprehensive benefits to ensure our employees can create the best life for themselves. Benefits include a top tier health insurance plan with lower-than-average employee cost share, generous PTO, 401(k) match, and more.
• An engaged and energized culture: At The Krusteaz Company, collaboration and ingenuity drive our fierce commitment to creating extraordinary product experiences that people love.
• A place to grow and make a difference: An entrepreneurial spirit has been at the core of our company since the beginning, attracting self-starters who are curious and love to learn and to share ideas.

Hybrid Work Model: At The Krusteaz Company, we have in-office "core days" of Tuesdays and Wednesdays where all corporate employees are expected to be onsite. Mondays, Thursdays, and Fridays are flexible remote days to allow for work/life balance. You may be asked to come in outside of a core day from time to time, based on business needs. We have found aligning our scheduled in-office days provides opportunity for employees to build connections and collaborate together. 

Benefits: We are proud to offer generous benefits including comprehensive medical, dental, and vision insurance (starting at $50/month for employee-only coverage on the PPO Plan or starting at $25/month for employee-only coverage on the HDHP), 401(K) matching, 3 weeks of paid vacation, 10 paid holidays, 1 paid personal holiday, company provided life insurance and disability insurance, flexible spending account, healthcare saving account, voluntary accident insurance, voluntary critical illness insurance, and tuition reimbursement.

Salary Information: An employee in this position can expect a salary range between $100,524 and $165,851. We typically pay out between $113,000 and $144,000. The actual salary offered will carefully consider a wide range of factors, including internal equity, experience, education, certification, training, and location. All positions are eligible for additional incentives based on business performance.

We hope you'll take the time to get to know us!

The Krusteaz Company is not sponsoring new applicant employment authorization at this time and please, no third-party recruiters. 

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