Analyst Business Systems IT (Information Technology)

Job Summary

This is your opportunity to make a real impact with an industry leader and Chicago Tribune Top Workplace that has experienced double digit growth for last 50+ years. Medline is seeking a talented individual with knowledge of and experience with the Coupa application. This role requires attention to detail, strong analytical skills, and the ability to work collaboratively with cross-functional teams. If you're passionate about optimizing procure to pay processes and enhancing user experiences, this could be an exciting opportunity for you!

Job Description

Major Responsibilities

• Develop a comprehensive understanding of the Coupa Platform functionality, capabilities, and implementation specifics. Become the go-to subject matter expert for all things related to Coupa.
• Lead and drive requirements gathering sessions with multiple stakeholders with minimal dependency from Lead or Manager.
• Organize and engage in effective meetings with the team and business.
• Identify the inter-dependencies of complex projects across domains. Requires leading, communication, and collaboration with
• cross-functional teams including senior leaders and executives.
• Research technologies/solutions available with minimal dependency on lead/manager.
• Take ownership of deliverables and improve existing processes. Define standards for team deliverables and processes.
• Prioritize primary assignments and ad-hoc work for junior team members. Provide feedback to team members as required.
• Interpret business requirements to functional designs. Collaborate with Developers on technical designs and development.
• Perform implementation and configuration activities including prototyping, analysis, system configuration, operational implementation and process documentation.
• Work with business partners for the development and implementation of new systems and enhancement of existing systems.
• Working with large datasets within applications, develop reports and dashboards as well as the creative problem solving, leadership, and communication skills necessary to drive change.
• Ensure solutions are tested/validated sufficiently before being implemented in production. Test planning and testing results with minimal level of input and review from management
• Work with the business partners to ensure process and system changes are communicated clearly and that users are informed and/or trained sufficiently.

Minimum Job Requirements

Education

• Bachelor's degree in business or IT related field

Certification / Licensure

• Coupa certification preferred

Work Experience

At least 5 years' experience working with Coupa application with experience such as:

• Configuration and Master Data: Handle configuration tasks, including maintaining system settings, content groups, enterprise
• data, company codes, chart of accounts, and tax codes. Ensure that the system is optimally configured to meet business requirements.
• Monitoring and Reporting: Regularly monitor control reports, analyze data, and assist with creating queries and reports. Keep an eye on the system's health and performance.
• User Administration: Manage user accounts, permissions, and access rights within the Coupa system. Ensure smooth onboarding and offboarding processes for users.
• Workflow and Process Configuration: Configure requisition, purchase order (PO), and invoice workflows. Understand requirements related to requisitions, POs, and invoices, and tailor the system accordingly.
• Release Management: Handle system upgrades, patches, and new feature rollouts. Collaborate with internal teams to ensure seamless transitions.
• Troubleshooting and Support: Provide support to end-users, troubleshoot issues, and resolve system-related problems promptly. Maintain documentation for common solutions.
• Adherence to Internal Controls: Ensure compliance with internal controls, security protocols, and best practices while administering the Coupa system.
• Experience applying project management methodologies.

Knowledge / Skills / Abilities

• Broad knowledge of hardware, software, and programming.
• Experience documenting complex processes and generating supporting diagrams.
• Time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
• Experience working with cross-functional teams and facilitating teams to identify and implement solutions to complex problems.
• Ability to assess and initiate actions independently.
• Experience and skills in influencing, leading and directing individuals in multiple functional areas.
• Strong interpersonal and relationship management skills.
• Strong customer service skills.
• Strong business analytical and problem-solving skills.
• Self-motivated, demonstrated bias for action.

Benefits - Medline is committed to offering competitive benefits and a variety of choices to best meet the needs of you and your family. For employees scheduled to work at least 30 hours per week, this includes health and well-being, financial fitness, career development, paid time off and more. Employees scheduled to work less than 30 hours per week can participate in the 401(k) plan, access the Employee Assistance Program (EAP), Employee Resource Groups (ERG) and Medline Service Corps. For a more comprehensive list of our benefits, please click here.

Every day, we're focused on building a more diverse and inclusive company, one that recognizes, values and respects the differences we all bring to the workplace. From doing what's right to delivering business results, together, we're better. Explore our Diversity, Equity and Inclusion page here.

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.