Cigna
Capacity Planning Senior Manager, Provider Solutions & Operations - Evernorth - Hybrid (Finance)
Reporting to the Provider Resource Planning Senior Director, the Provider Services and Operations Capacity Planning Senior Manager is a leadership role that collaborates cross functionally with operational leaders in Network Operations, Network Solutions, Network Performance/Quality, Provider Relations Services Management, Provider Experience/Intelligence, Contracting, and other upstream matrix partners to develop a Capacity Planning strategy that measures inventory, cycle time, productivity, and projects staff supply vs demand. The Capacity Planning Senior Manager works with business partners to make recommendations on models that will increase visibility into capacity needs, and tools that will measure productivity.
The role serves as an internal consultant to senior leaders on capacity planning issues and determines what data is useful to the stakeholders by developing metrics and designing/implementing applicable management reports. The Capacity Planning Senior Manager collaborates with technology development teams regarding the selection, customization and use of systems, programs, software, and other technology tools associated with workforce planning.
Primary Functions
Talent and Responsibilities
Key Qualifications
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
Qualified applicants with criminal histories will be considered for employment in a manner
consistent with all federal, state and local ordinances.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.