Website Manager (Information Technology)
We are seeking a Website Manager for the Marketing Technology Department.
The ideal Website Manager is passionate about creating impactful digital experiences for mission-driven organizations. As an SEO and web content expert, they craft high-ranking, high-converting pages with compelling calls to action. They make data-based decisions and apply UI/UX and accessible design principles to reduce friction and delight website visitors.
With experience in website redesigns, they can wireframe, prototype, map content, and work within a CMS using a combination of code and templates to transform concepts into reality. They understand a website's role in omnichannel marketing and are eager to enhance Credit Human's digital footprint. They excel at creating documentation, brainstorming, and sharing knowledge. And they thrive on collaborating with a team to bring innovative ideas to life.
If you have in-depth knowledge of website management and omnichannel marketing, you should apply right away!
Highlights:
- As a SME for the website, work with peers to develop advertising campaign concepts and tactics that align with the organization's strategic objectives and our omnichannel capabilities
- Gather necessary information from peers and internal stakeholders and conduct competitive research to aid in the creation of landing pages and other website assets (banners, web content items, etc.) needed to support the campaign
- Create website benchmark data (industry and Credit Human) and continually track performance of the site against established benchmarks
- Provide ongoing site health and performance reporting (monthly, quarterly, annual) to marketing leadership and ad hoc data to peers, internal business units, and external third parties as needed
- Act as a liaison to our third-party development partner and manage their workload by monitoring and approving hours used per month
Experience:
Required
- 5+ years of experience optimizing website conversion journeys and site performance through technical, UI/UX and accessibility best practices, website data, SEO, and A/B and multi-variant testing
- 5+ years of experience using and administering a content management system (such as Hubspot, Kentico, Wordpress, etc.) with external data sources and APIs
- 3+ years of experience writing and publishing website content
- 3+ years of Google Analytics experience
- Must have knowledge of laws and regulations relevant to marketing and websites
- Project management experience
- Working knowledge of web accessibility standards
- Working knowledge of CSS, HTML, JavaScript
- Some knowledge of Microsoft Azure
Preferred
- Experience in the financial services industry, specifically banking
- UI/UX design experience
- Website redesign experience (has led the process or contributed heavily as SME and/or stakeholder)
- Content marketing and/or inbound marketing experience
- Experience using Workfront, Jira or similar tools
Education:
Required
- 4-year college degree in Marketing, computer science, information technology, web development or related field
Licenses & Certifications:
Preferred
- GA4
Skills & Knowledge:
Required
- In-depth knowledge of website management with proven ability to improve conversion rate and performance
- In-depth understanding of omnichannel marketing
- Expert knowledge of SEO and proven ability to improve search ranking
- Demonstrated ability to create messaging and content for high-converting websites
- Team player with excellent interpersonal and communication skills (both oral and written), able to work well with diverse groups across the organization
- Relates well to all kinds of people and can build constructive and effective relationships
- Commitment to learning-based marketing
- Makes high-quality decisions promptly based on analysis, wisdom, experience, and judgment
- Extremely organized with strong attention to details
- Ability to anticipate challenges and/or solve problems as they arise
- Exceptional time-management and planning skills with the ability to prioritize workload
- Data-driven and process-oriented
- Practices attentive and active listening
- Intellectually curious, analytically rigorous, hard-working, and a good business intuition
- Willingness to take on any tasks with flexibility and creativity
Schedule: Monday-Friday, 8:30 am-5:30 pm
Salary Range: $75,987 to 83,697 Annually
Flexibility: In office, on site; not remote or hybrid
Level of Work: 2C
Credit Human provides employees with many benefits from insurance coverage to college tuition reimbursement.
To get to know Credit Human and learn more about our benefits, visit our careers page at www.credithuman.com/careers.
Credit Human conducts employment background checks that may be used for decisions related to employment with Credit Human. Standard background checks performed on final candidates include NCUA Administrative and Prohibited Orders, ChexSystems, past employment verification, criminal history checks on convictions, and outstanding arrest warrants within the past seven years. Degree verifications are conducted if listed on the employment application. Additional background checks relevant to the role may include a motor vehicle registration check, credit check, and/or fingerprint card. Applicants must be currently authorized to work in the United States on a full-time basis.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Marketing / Communications
