MH Inside Sales Relationship Manager (Project Management)
We are seeking a MH Inside Sales Relationship Manager for the Manufactured Housing Direct Department.
The MH Inside Sales Relationship Manager works with marketing and focuses on identifying, building and maintaining referral partnerships for the MH Direct B2B delivery channel. This business channel plays a crucial role in supporting regional and divisional production goals by having set shared performance metrics and individual key performance indicators to ensure alignment and track contributions. This is an in-office role that requires minimal to no travel, allowing for consistent collaboration with team members and referral partners. This position requires executing sales and effectively communicating the features and benefits of our direct manufactured home loan programs, leading to referral partner selection.
If you have significant sales and relationship management experience, you should apply right away!
Highlights:
- Identify, build and maintain MH Direct B2B referral partners into sustainable relationships; achieved through industry events, phone, e-mail or other methodology
- Monitor and evaluate referral partner relationships and recommend adaptive tactics to improve results
- Produce direct to consumer loan applications by leveraging referral partner relationships and promptly addressing their inquiries
- Maintain continuous quality improvement by staying updated on current market trends, product and service acceptance, regulatory compliance, service quality standards, and company policies and practices
- Provide feedback to Sales and Marketing Manager regarding new marketing campaigns
Experience:
Required
- 3 years of sales experience
- 2 years of relationship management experience
- Experience in utilizing CRM systems
Preferred
- 2 years of experience in manufactured housing finance
Education:
Required
- High school diploma or equivalent
Preferred
- Bachelor's degree
Licenses & Certifications:
Required
- Requires eligibility to be registered as a Mortgage Loan Originator (MLO) with the National Mortgage Licensing System (NMLS) and Registry
Preferred
- NMLS Registered
Skills & Knowledge:
Required
- Ability to work with minimal supervision
- Strong sales ability with proven skills
- Strong communication skills, oral and written
- Independently motivated
- Computer skills to include Access, Adobe, Excel, Outlook, Word
- Sound judgment and strong decision-making skills
- Ability to manage multiple priorities
- Customer Service Focused
- Ability to work in a team environment
Preferred
- Experience with PowerBI
Schedule: Monday-Friday, 8:00 am-5:00 pm
Flexibility: On-site; in office
Level of Work: 2B
Minimum Starting Salary: $65,000 + Commission
Credit Human provides employees with many benefits from insurance coverage to college tuition reimbursement.
To get to know Credit Human and learn more about our benefits, visit our careers page at www.credithuman.com/careers.
Credit Human conducts employment background checks that may be used for decisions related to employment with Credit Human. Standard background checks performed on final candidates include NCUA Administrative and Prohibited Orders, ChexSystems, past employment verification, criminal history checks on convictions, and outstanding arrest warrants within the past seven years. Degree verifications are conducted if listed on the employment application. Additional background checks relevant to the role may include a motor vehicle registration check, credit check, and/or fingerprint card. Applicants must be currently authorized to work in the United States on a full-time basis.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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