SUMMARY

The IQC Quality Technician leads and motivates a team of IQC Inspectors to ensure incoming materials are inspected in compliance with work instructions, specifications, and customer requirements. Respond to supplier quality issues, design and drive containment actions, and initiate supplier corrective actions validation reports to prevent recurrence and meet all required quality standards. Works closely with suppliers and the quality engineering team to identify and resolve discrepancies, maintain accurate documentation, and support continuous improvement initiatives. The IQC Technician is crucial for maintaining high-quality standards, reducing defects, and ensuring seamless integration of materials into the production process.

Hourly Compensation:

• $25.88 USD - hourly (including shift differential)

Shift / Schedule:

Quality Technicians are required to work 12-hour shifts on the following schedule:

• 402 Shift: (weekday, night schedule) 6:00PM to 6:00AM, Monday through Wednesday, and Monday through Thursday every other week.
• For example: 36 hours week 1 (Monday - Wednesday), 48 hours on week 2 (Monday - Thursday), 36 hours week 3 (Monday - Wednesday), etc.
• Occasional overtime may be required, depending on business needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Acts as a liaison between IQC Inspectors, Quality Supervisors, and Supplier Quality Engineers (SQE) to provide routine support to inspectors, non-conformance handling, and continuous improvement.
• Design and coordinate effective containment actions for supplier quality issues on the production floor, validate supplier corrective actions and its sustainability.
• Coordinate First Article Inspection (FAI) for materials with applied corrective actions from the supplier.
• Performing root cause analysis and implementing improved processes that will improve metrics (Quality / Efficiency).
• Completes level 1 and 2 Layered Process Audits (LPA) as needed.
• Assign and change Inspection Plans to incoming materials in SAP.
• Assist Quality Supervisors with completing high-priority action items across their team. Provide data to SQE in a timely manner.
• Perform daily incoming inspection activities when necessary.
• Provide training to new IQC Inspectors to ensure Standard Operating Procedures and quality standards are thoroughly understood.
• Provide instruction to IQC inspectors when new requirements are released from DCC, work cell, and/or customers.
• Prioritize and assign routine tasks to inspectors, while monitoring progress and status.
• Ensure compliance with company policies, adherence to work instructions, and maintenance of clean and organized production areas.
• Ensure inspection results are documented and recorded into SAP with accuracy.
• Escalate issues and quality trends to department leadership, in times of doubt or regarding urgent matters.
• May perform other duties and responsibilities as assigned.

JOB QUALIFICATIONS

KNOWLEDGE REQUIREMENTS

• Ability to effectively present information and respond to questions from groups of managers, clients, customers, suppliers and the general public.
• Ability to define problems, collect data, establish facts based on data, draw valid conclusions and create simple reports.
• Ability to operate a personal computer including using a Windows based operating system and related software.
• Basic PC skills, including training and knowledge of Jabil's software packages.
• IPC-A-600 Acceptability of Printed Boards certification.
• Ability to write simple correspondence. Read reports and understand visual aids.
• Basic knowledge of 8D, A3 methodology and Quality Tools.
• Ability to work under tight time deadlines with frequently changing priorities.
• Ability to effectively present information in one-on-one and small group situations to vendors, customers, and other employees of the organization.
• Ability to apply common sense understanding to carry out simple one- or two-step instructions.
• Ability to deal with a vast variety of situations with resilience.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret graphs

EDUCATION & EXPERIENCE REQUIREMENTS

• 4+ years' experience in a relevant Jabil production position or equivalent external work experience.
• Experience working in a multi-cultural and diverse environment.
• Proven ability to work within a fast-paced and highly ambiguous manufacturing environment.
• Experience with printed circuit board manufacturing, electronics assembly, and/or a degree in a related field preferred.
• High School diploma or equivalent is required, associate's degree preferred.

LANGUAGE SKILLS
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

REASONING ABILITY
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is frequently required to walk, and to lift and carry PC's and test equipment weighing up to 50 lbs. Specific vision abilities required by this job include close vision and use of computer monitor screens a great deal of time.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Individual's primary workstation is located in the office area, with some time spent each day on the manufacturing floor. The noise level in this environment ranges from low to moderate. Required PPE for the production area includes composite toed shoes, hearing protection, protective eyewear, and an ESD vest. The manufacturing floor is modernized, climate-controlled, and well-lit.

COMPANY BENEFITS

• Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options
• 401K match
• Employee Stock Purchase Plan
• Paid Time Off
• Tuition Reimbursement
• Life, AD&D, and Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Pet Insurance
• Adoption Assistance
• Annual Merit Increases
• Community Volunteer Opportunities