Software Support Specialist (Tier-1) (Information Technology)
Position Title: Software Support Specialist Location: On-Site in Coralville, IA (Hybrid eligible) Reports to: Software Support Supervisor Status: Full-Time, Non-exempt, Hourly
Overview:
Leepfrog Technologies, Inc. provides its CourseLeaf software to more than 500 of the nation's most academically complex colleges and universities to manage their academic catalogs, curriculum, section scheduling, and student course search requirements.
The Software Support Specialist position is a mission critical role within Leepfrog's Support Organization. Our Software Support Specialists work with college and university staff from across the globe to ensure CourseLeaf products are delivering exceptional experiences to higher education faculty and students. Support Specialists have daily opportunities to communicate, collaborate, learn, troubleshoot, and build lasting relationships with our client contacts.